📜 SHOP POLICIES
Appointment Policy
All equipment drop-offs must be scheduled in advance.
Rosie’s Repairs operates by appointment only to ensure organized intake and efficient turnaround.
Address provided after appointment confirmation.
Service Scope
Rosie’s Repairs provides routine maintenance and light mechanical repairs only. Structural modifications, hydrostatic rebuilds, internal engine rebuilds, and advanced electronic diagnostics are not offered.
Parts Policy
OEM or quality equivalent parts sourced through independent suppliers.
Customer-supplied parts installed at customer risk. No warranty on customer-supplied components.
Payment
Payment due at pickup.
Cash, card, or digital payment accepted.
Storage
Equipment not picked up within 30 days may incur storage fees.
Turnaround Time
Turnaround varies by workload and parts availability. Estimates provided at intake.
Equipment Storage
Due to space limitations, equipment may be stored outdoors under cover while awaiting service or pickup.
Rosie’s Repairs is not responsible for weather-related cosmetic changes or theft of unattended equipment.
Customers are encouraged to pick up completed equipment promptly.
Storage fees may apply after 7 days of completion notice.